Business Continuity Plan

Plan Scope and Assumptions

[Business units, locations, disruption scenarios, assumptions, plan owner, and linked crisis plan.]

Critical Services and Impact Tolerance

[Service, owner, maximum tolerable downtime, impact of outage, minimum staffing, and priority.]

People, Facilities, and Communications

[Key roles, alternates, safe workspace, welfare, communication channels, and accessibility needs.]

Technology, Data, and Supplier Dependencies

[Applications, data, infrastructure, suppliers, dependencies, RTO, RPO, and single points of failure.]

Recovery Objectives and Priority Sequence

[Recovery order, decision gates, resource constraints, customer commitments, and executive approvals.]

Workarounds and Manual Operations

[Manual or alternate process, forms, capacity, control checks, reconciliation, and expiry.]

Activation, Command, and Escalation

[Activation trigger, continuity lead, authority, bridge, status cadence, and escalation thresholds.]

Recovery Procedures and Validation

[Restore steps, test evidence, business validation, security checks, and go/no-go approver.]

Return to Normal and After-Action Review

[Exit criteria, backlog reconciliation, customer communication, cost capture, and improvement owner.]

Exercise Schedule and Ownership

[Scenario, exercise date, participants, findings, corrective-action due dates, and review cadence.]

Measurement and Ownership