Statement of Work

Effective date: [Date]

This Statement of Work is entered into by and between [Customer legal name], [address and entity details] (“Customer”), and [Service Provider legal name], [address and entity details] (“Service Provider”), together the “Parties.”

1. Parties and Order of Precedence

[Master agreement reference, SOW number, parties, effective dates, precedence, and contacts.]

2. Objectives and Scope

[Business outcome, in-scope capabilities, out-of-scope items, constraints, and success metric.]

3. Work Packages and Deliverables

[Work-package ID, activity, owner, artifact, format, review window, and acceptance test.]

4. Milestones and Acceptance Tests

[Baseline schedule, critical path, test evidence, approver, deemed acceptance rule, and rework.]

5. Roles, Dependencies, and Customer Inputs

[RACI, access, data, environments, decisions, customer staffing, and dependency dates.]

6. Change Control and Assumptions

[Assumption register, impact of change, estimate method, authorization, and emergency change path.]

7. Fees, Invoicing, and Expenses

[Rate card or fixed fee, milestones, invoice evidence, taxes, travel, currency, and payment days.]

8. Security, Data, and Environment

[Data classification, security controls, access removal, incident contact, and subcontractor rules.]

9. Risks, Escalation, and Reporting

[Risk log, status cadence, escalation threshold, issue owner, and executive decision route.]

10. Term, Exit, and Signatures

[Completion criteria, transition support, termination, records, and authorized signatures.]

Signatures

Customer

Name: [Name]
Title: [Title or capacity]
Signature: ____________________
Date: [Date]

Service Provider